If SellSEO turns out not to be right for you, email [email protected] within 14 days of your first subscription payment and we will refund that payment in full. You do not need to give a reason. This applies to the first paid month on a workspace.
A renewal pays for a month we then provision for you, so renewals are not refundable by default. Cancel before the renewal date and you are simply not charged again, and you keep access until the end of the period you already paid for. If a renewal caught you out and you have not spent the credits it added, tell us within 7 days and we will refund it.
A credit buys data we purchase from third parties on your behalf: search results, traffic history, AI visibility probes and verified contact details. Once a credit is spent that cost is real and cannot be recovered, so a refund covers the unspent part of your allowance rather than the whole payment. Contact reveals are charged only when a contact is actually verified, so a search that finds nothing is never billed.
Cancel any time from Settings inside your account. Cancelling stops the next payment. It does not end the month you are currently in, and it does not delete your data: ask us at [email protected] if you want the workspace removed as well.
A duplicate charge, or a charge for a workspace that was never accessed, is refunded in full whenever you report it. There is no time limit on this one.
Email [email protected] from the address on the account and say which payment you mean. Refunds are returned to the original payment method. Purchases made through our reseller and merchant of record, PayPro Global, are refunded by them once approved, which usually takes 5 to 10 business days to appear on your statement.
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